Sometimes we step on people’s feelings without realising it. We assume if it really mattered, they’d say something. Often, they don’t. You feel the shift — shorter answers, cooler tone, less warmth. Sometimes they ghost. Sometimes it leaks out sideways in little revenge jabs. This is where it gets risky — inside and outside the Boardroom. When emotions go unspoken, they start making the decisions instead of us.
When I was a baby governance professional, I didn’t just work hard — I wore everyone else’s stuff. Every anxious email. Every “urgent” scramble for a last-minute Board paper. Every sideways glance in a meeting. I took it all on. I fixed chaos that wasn’t mine, carried work I didn’t own, and smiled while my nervous system did backflips. It served everyone else. Me? Not so much.
There comes a point in every person’s professional life when we realise that not every room is meant for us. We step in with good intent, ready to contribute, but what greets us doesn’t match the words we were promised. Integrity isn’t always upheld, and when it isn’t, the impact on our energy, confidence, and effectiveness is real.
Governance in Practice is Human - It lives where formal structures and processes meet power dynamics and hierarchy, cultural norms and group behaviours, the Chair/CEO’s tone, organisational history and unspoken rules — and the real level of psychological safety in the room.